Datenschutzerklärung

Privacy Policy

Last updated: 06.12.2025

1. Introduction

This Privacy Policy explains how ATBULL L.L.C-FZ (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit metalartworld.com or make a purchase from our store.

By using our website, you consent to the practices described in this Privacy Policy.

2. Company Information

ATBULL L.L.C-FZ
Trade License No.: 2422847.01
Meydan Grandstand, 6th Floor, Meydan Road,
Nad Al Sheba, Dubai, United Arab Emirates
Email: info@metalartworld.com

3. Information We Collect

We collect the following categories of personal data to operate our online store and deliver products to you.

3.1 Information You Provide Directly

  • Name

  • Shipping & billing address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Custom design files (for personalized products)

3.2 Information Collected Automatically

When you visit our website, Shopify automatically collects:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

  • Pages viewed and time spent

  • Referring websites or ads

3.3 Payment Information

We do not store credit card numbers.
Payment data is processed securely by:

  • Checkout.com

  • Tabby

  • Tamara

These providers may collect additional verification data under their own privacy policies.

3.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze user behavior

  • Measure advertising performance

  • Provide personalized content

Tools used include:

  • Shopify Analytics

  • Facebook/Meta Pixel

  • Google Analytics / Google Ads tags

You may disable cookies in your browser settings.

4. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To verify identity and prevent fraud

  • To personalize your shopping experience

  • To analyze website performance

  • To run marketing and retargeting campaigns

  • To comply with applicable UAE law

5. Sharing Your Information

We only share your data with trusted partners necessary to operate our business.

5.1 Service Providers

  • Shopify (e-commerce platform)

  • Shipping carriers (for order delivery)

  • Payment providers (Checkout.com, Tabby, Tamara)

  • Marketing tools (Meta, Google)

5.2 Legal Compliance

We may disclose information if required by:

  • UAE authorities

  • Courts or legal processes

  • Fraud prevention agencies

We never sell customer data.

6. Data Retention

We retain your data for as long as needed to:

  • Fulfill your orders

  • Provide customer service

  • Meet legal, accounting, or reporting requirements

Users may request deletion of their data unless retention is required by law.

7. Data Security

We use industry-standard security measures to protect your information, including:

  • Encrypted payment processing

  • Secure servers

  • Access controls

  • Fraud detection systems

However, no online transmission is 100% secure, and you acknowledge this risk.

8. International Data Transfers

Because our store runs on Shopify and uses global service providers, your personal data may be transferred to servers located in:

  • The United Arab Emirates

  • The European Union

  • The United States

  • Other jurisdictions where our partners operate

By using our website, you consent to these transfers.

9. Marketing Communications

By providing your email or phone number, you may receive:

  • Order updates

  • Marketing messages

  • Product recommendations

  • Promotions or offers

You may unsubscribe at any time by following the link in the email or contacting us at info@metalartworld.com.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices, content, or security.

11. Minors

We do not intentionally collect information from users under 18 years old.
If a parent or guardian believes data was collected from a minor, they may contact us for deletion.

12. Your Rights

Depending on your jurisdiction, you may request:

  • Access to your stored personal information

  • Correction of inaccurate data

  • Deletion of your data (when legally allowed)

  • Restriction of certain processing activities

Contact us any time at info@metalartworld.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updates take effect when posted on this page.

We encourage you to review this policy periodically.

14. Contact Us

For questions or requests regarding your personal information:

ATBULL L.L.C-FZ
Email: info@metalartworld.com